Frequently Asked Questions

Installation

A brief guide on how to install and setup FileToBackup. This is helpful if you need to reinstall or setup on a new computer.

Customization

Quickly check what folders you have being backed up, how often, and how fast they are sent to the cloud.

Restoration

How to access previous versions of a file you have backed up. FileToBackup can store up to 30 versions of a file.

Exclusions

Find out what files you shouldn’t back up to ensure proper backups occur. Also, how to remove files from your backup.

Webroot

If your FileToBackup plan includes Webroot SecureAnywhere, you can check your PC for security threats.

Process

Understanding the backup process, each stage of file scanning, and how your files get uploaded to the cloud.